Effective Middle Management - an essential skills programme

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Course Objectives:
This comprehensive and highly interactive three day programme has been designed specifically to provide experienced middle managers with the skills and tools necessary to achieve improvements in productivity and performance through people. It also addresses key topical management issues and provides guidance and advice on further reading material for future development and team motivational techniques.

Contents:

  • The challenge facing middle managers today
  • The need for change – why do we resist?
  • Planning, implementation, control and communication
  • Maximising results – Minimizing demotivating factors
  • Planning, organising & conducting meetings – The productive
    • approach
  • Making tough decisions
  • Building positive and trusting relationships with colleagues and senior management
  • Developing your credibility
  • The people-appraisal process
  • Delegation & empowerment – principles and practicalities
  • Developing your coaching skills
  • The structure of the organisational and productive team
  • Dealing with conflict appropriately and effectively
  • Action Planning


Who should attend:
This programme is ideal for either existing middle-level managers who are experienced in the role but have no formal in-depth training and also those who may have recently been promoted to the role of middle management from within a supervisory, or team leader capacity. Formal training at lower level management will be an advantage, but is not strictly necessary.

Course benefits:
By the end of this programme, delegates will: -
  • Understand their role in constantly changing and demanding environments
  • Be able to plan, organise and manage change in a more productive fashion
  • Be able to develop their relationship with colleagues and senior management
  • Understand how to encourage high performance from their teams
  • Take better decision and achieve more effective implementation
  • Deal with conflict in an effective and relevant manner
  • Understand the need to develop both themselves and those who report to them


Additional information:
Additional reading materials are covered within this programme and include popular and trusted books including; 'The One Minute Manager', 'The Carrot Principle', 'The Speed of Trust' and the 'Seven Habits of Highly Effective People'.

Certificates:
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background:


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