Six Sigma - Overview

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Course Objectives:
Six Sigma is a powerful data driven approach to problem solving proven to yield breakthrough improvements in customer satisfaction and cost reduction. Its application ranges from solving individual problems to use as a strategic business improvement tool. This course provides an overview of the Six Sigma methodology, the potential benefits, when it should be employed and the techniques used at each stage.

Contents:

  • The Problem with Variation
  • What is Six Sigma: History, methodology, examples of its use and relationship with other continuous improvement methodologies
  • Key Six Sigma concepts: Common cause and special causes defects, Y=F(X), Statistical thinking, Hidden factory and Cost of Poor Quality
  • Roles and behaviours within Six Sigma
  • Project selection, scoping and execution
  • The Six Sigma improvement process
  • - Define: The problem statement, the team charter, SIPOC and the ‘As is’ process
  • - Measure: KPIs, attribute and continuous data, Sample size, gauge R&R, process capability
  • - Analyses: 5 Whys, CE diagram, graphical analysis, Pareto, time series charts, hypothesis testing, Design of Experiments
  • - Improve: Generate, select, optimise
  • - Control: Re-baseline, sustain the gain, Poka-Yoke, SPC, FMEA


Who should attend:
  • Management contemplating Six Sigma deployment
  • Anyone who wants to gain an overview of Six Sigma
  • Individuals involved in Six Sigma projects


Course benefits:
  • The role of Six Sigma, when to use it and what can be expected
  • An understanding of key concepts, roles and behaviours associated with Six Sigma
  • An understanding of the methodology, key tools at every stage and how they link together
  • Answer the question: Is Six Sigma right for my organisation?


Additional information:
Delegates who attend this one-day introductory session may wish to consider developing their understanding and use of Six Sigma by attending our Six Sigma Champion or Six Sigma Green Belt courses. In house consultation can also be provided on Six Sigma deployment or on specific projects.

Certificates:
All delegates who successfully complete this programme will be presented with a Certificate of attendance.

Trainers background:
The trainer for this course holds a degree in Mechanical Engineering and is also an MBA Graduate. He is a member of the Chartered Quality Institute and holds the Six Sigma Black-Belt qualification. He has also been working in the field of Process Improvement for over 18 years and was previously Quality Manager and Lean Manager for one of Northern Ireland's largest automotive production plants.

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