Coaching Skills for Supervisors and Managers
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Course Objectives:
Coaching is a wonderful method of greatly improving performance of individuals and teams. It includes deliberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness and organisational performance.
Contents:
Coaching Skills for Supervisors and Managers demonstrates how to plan and deliver constructive coaching sessions and how it can be applied efficiently across different workplace environments. Several practical group exercises ensure delegates benefit from practice and feedback that is geared to quickly develop skills and build confidence that they can take back to their workplace and put into practice immediately.
This programme includes:
- The managers' role as a coach
- Qualities of the effective coach
- Identifying learning needs
- Identifying barriers to learning
- Identifying individual learning styles
- Personal learning styles
- Structuring the coaching session
- Setting objectives and targets
- Coaching the new team member
- Delegation, empowerment and motivation
- Managing poor performers
- Obtaining feedback
- Key Performance Indicators
- Validation and evaluation
Who should attend:
Managers, supervisors and team leaders will all benefit from attending this highly interactive one-day training course on coaching skills.
Course benefits:
This programme has been designed to provide managers and team leaders with effective tools to encourage and instil new learning principles, increasing team motivation and morale and ultimately enhancing individual, team and organisational performance.
Additional information:
This course will assist individuals in developing a coaching style which meets individual and business needs; determine barriers to learning and how to overcome them and learn methods of giving effective feedback in a way that encourages positive change.

Certificates:
All delegates who successfully complete this course will receive a certificate of attendance.
Trainers background:
The trainer for this course has extensive experience in design and delivery of coaching skills programmes. They have been successfully delivering training to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry. This trainer has an excellent background in practical coaching methods and leading effective and successful teams.
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