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| Course | Date | Venue |
|---|---|---|
| Managing unacceptable employee behaviour | Mon 20-Sep-10 | Inverness - Culloden House Hotel |
| Dealing with bullying and harassment in the workplace | Mon 20-Sep-10 | Inverness - Culloden House Hotel |
| Managing the Salesforce | Thu 30-Sep-10 | Inverness - Culloden House Hotel |
| Managing Conflict in the Workplace | Fri 08-Oct-10 | Inverness - Culloden House Hotel |
| Budgeting for Success | Tue 12-Oct-10 | Inverness - Culloden House Hotel |
| Ethical Selling Techniques | Mon 18-Oct-10 | Inverness - Culloden House Hotel |
| Effective Minute Taking | Mon 18-Oct-10 | Inverness - Culloden House Hotel |
| Outbound Telephone Sales | Tue 19-Oct-10 | Inverness - Culloden House Hotel |
| Managing Contractors | Wed 27-Oct-10 | Inverness - Culloden House Hotel |
| Sales Presentation Skills | Mon 01-Nov-10 | Inverness - Culloden House Hotel |
| IOSH - Directing Safely | Mon 15-Nov-10 | Inverness - Culloden House Hotel |
| Coaching for Leaders & Managers | Mon 22-Nov-10 | Inverness - Culloden House Hotel |
| Negotiation Skills for senior leaders and managers | Mon 22-Nov-10 | Inverness - Culloden House Hotel |
| Interviewing successfully for recruitment | Mon 29-Nov-10 | Inverness - Culloden House Hotel |
| Effective Project Management | Mon 29-Nov-10 | Inverness - Culloden House Hotel |
| Reception and Telephony Skills | Mon 29-Nov-10 | Inverness - Culloden House Hotel |
| Time Management | Tue 30-Nov-10 | Inverness - Culloden House Hotel |
| Customer Care - Developing a Care Culture | Wed 01-Dec-10 | Inverness - Culloden House Hotel |
| Train the Trainer - ILM (Institute of Leadership & Management) Development Award | Wed 01-Dec-10 | Inverness - The Glenmoriston Town House |
| Fire Risk Assessment - The Fire (Scotland) Act 2005 | Fri 03-Dec-10 | Inverness - Culloden House Hotel |
| Business and Report Writing Skills | Fri 03-Dec-10 | Inverness - Culloden House Hotel |
| Assertiveness at Work | Mon 06-Dec-10 | Inverness - Culloden House Hotel |
| Presentation Skills | Tue 07-Dec-10 | Inverness - Culloden House Hotel |
| The Proficient Supervisor and Manager | Tue 07-Dec-10 | Inverness - Culloden House Hotel |
| IOSH - Managing Safely | Tue 22-Feb-11 | Inverness - The Glenmoriston Town House |
| Accident Reporting and Investigation | Mon 18-Apr-11 | Inverness - Culloden House Hotel |
| Performance Management | Mon 18-Apr-11 | Inverness - Culloden House Hotel |
| Ethical Selling Techniques | Mon 18-Apr-11 | Inverness - Culloden House Hotel |
| Absence Management | Mon 18-Apr-11 | Inverness - Culloden House Hotel |
| Managing Effective Meetings | Tue 19-Apr-11 | Inverness - Culloden House Hotel |
| Outbound Telephone Sales | Tue 19-Apr-11 | Inverness - Culloden House Hotel |
| The role of the Health and Safety Representative | Tue 19-Apr-11 | Inverness - Culloden House Hotel |
| Stress Management | Wed 20-Apr-11 | Inverness - Culloden House Hotel |
| NEBOSH National General Certificate | Wed 20-Apr-11 | Inverness - The Glenmoriston Town House |
| COSHH Awareness | Wed 04-May-11 | Inverness - Culloden House Hotel |
| Working with Display Screen Equipment (DSE) | Wed 04-May-11 | Inverness - Culloden House Hotel |
| Performance Review & Appraisal Skills | Mon 09-May-11 | Inverness - Culloden House Hotel |
| Advanced Selling Skills | Mon 09-May-11 | Inverness - Culloden House Hotel |
| Interviewing successfully for recruitment | Tue 10-May-11 | Inverness - Culloden House Hotel |
| IOSH - Managing Safely | Tue 10-May-11 | Inverness - The Glenmoriston Town House |
| ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course | Wed 11-May-11 | Inverness - The Glenmoriston Town House |
| Assertiveness at Work | Mon 16-May-11 | Inverness - Culloden House Hotel |
| Presentation Skills | Tue 17-May-11 | Inverness - Culloden House Hotel |
| ISO 9001:2008 - Internal Quality Auditor Training | Mon 23-May-11 | Inverness - The Glenmoriston Town House |
| Fire Risk Assessment - The Fire (Scotland) Act 2005 | Fri 27-May-11 | Inverness - Culloden House Hotel |
| The Proficient Supervisor and Manager | Tue 31-May-11 | Inverness - The Glenmoriston Town House |
| Business and Report Writing Skills | Wed 01-Jun-11 | Inverness - Culloden House Hotel |
| Effective Minute Taking | Fri 03-Jun-11 | Inverness - Culloden House Hotel |
| Effective Project Management | Mon 06-Jun-11 | Inverness - Culloden House Hotel |
| Finance for non-finance Managers | Mon 13-Jun-11 | Inverness - Culloden House Hotel |
| OHSAS Lead Auditor Training Course | Mon 13-Jun-11 | Inverness - The Glenmoriston Town House |
| Customer Care - Developing a Care Culture | Mon 20-Jun-11 | Inverness - Culloden House Hotel |
| Time Management | Tue 21-Jun-11 | Inverness - Culloden House Hotel |
| Reception and Telephony Skills | Wed 22-Jun-11 | Inverness - Culloden House Hotel |
| Practical Risk Assessment | Wed 29-Jun-11 | Inverness - Culloden House Hotel |
| Manual Handling | Thu 30-Jun-11 | Inverness - Culloden House Hotel |
| Office Safety | Thu 30-Jun-11 | Inverness - Culloden House Hotel |
| Developing Confident Negotiation Skills | Thu 30-Jun-11 | Inverness - Culloden House Hotel |
| Managing the Discipline & Grievance Process | Mon 04-Jul-11 | Inverness - Culloden House Hotel |
| Train the Trainer - ILM (Institute of Leadership & Management) Development Award | Mon 04-Jul-11 | Inverness - Culloden House Hotel |
| Training Needs Analysis | Tue 05-Jul-11 | Inverness - Culloden House Hotel |
| Asbestos Management | Tue 19-Jul-11 | Inverness - Culloden House Hotel |
| Working at Height Regulations | Tue 19-Jul-11 | Inverness - Culloden House Hotel |
| Inspirational Leadership Skills | Thu 21-Jul-11 | Inverness - Culloden House Hotel |
| Training for PAs | Thu 21-Jul-11 | Inverness - Culloden House Hotel |
| Managing Safety | Tue 02-Aug-11 | Inverness - Culloden House Hotel |
| Preparing an Induction | Tue 02-Aug-11 | Inverness - Culloden House Hotel |
| Coaching Skills for Supervisors and Managers | Tue 02-Aug-11 | Inverness - Culloden House Hotel |
| Introduction to Project Management Principles | Wed 03-Aug-11 | Inverness - Culloden House Hotel |
| The Role of the Fire Marshal | Wed 03-Aug-11 | Inverness - Culloden House Hotel |
| Positive influencing skills | Wed 03-Aug-11 | Inverness - Culloden House Hotel |
| Managing difficult situations on the telephone | Tue 09-Aug-11 | Inverness - Culloden House Hotel |
| The art of effective communication | Wed 10-Aug-11 | Inverness - Culloden House Hotel |
| Better Proof Reading | Wed 10-Aug-11 | Inverness - Culloden House Hotel |
| Construction (Design and Management) Regulations 2007 | Mon 05-Sep-11 | Inverness - Culloden House Hotel |
| Facilitating with confidence | Mon 05-Sep-11 | Inverness - Culloden House Hotel |
| Managing unacceptable employee behaviour | Mon 19-Sep-11 | Inverness - Culloden House Hotel |
| Dealing with bullying and harassment in the workplace | Mon 19-Sep-11 | Inverness - Culloden House Hotel |
| ISO 9001:2008 - IRCA Registered Lead Auditor | Mon 19-Sep-11 | Inverness - The Glenmoriston Town House |
| Managing the Salesforce | Thu 29-Sep-11 | Inverness - Culloden House Hotel |
| Managing Conflict in the Workplace | Fri 07-Oct-11 | Inverness - Culloden House Hotel |
| Ethical Selling Techniques | Mon 17-Oct-11 | Inverness - Culloden House Hotel |
| Effective Minute Taking | Mon 17-Oct-11 | Inverness - Culloden House Hotel |
| Outbound Telephone Sales | Tue 18-Oct-11 | Inverness - Culloden House Hotel |
| Managing Contractors | Wed 26-Oct-11 | Inverness - Culloden House Hotel |
| Sales Presentation Skills | Mon 31-Oct-11 | Inverness - Culloden House Hotel |
| IOSH - Directing Safely | Mon 14-Nov-11 | Inverness - Culloden House Hotel |
| Coaching for Leaders & Managers | Mon 21-Nov-11 | Inverness - Culloden House Hotel |
| Interviewing successfully for recruitment | Mon 28-Nov-11 | Inverness - Culloden House Hotel |
| Effective Project Management | Mon 28-Nov-11 | Inverness - Culloden House Hotel |
| Reception and Telephony Skills | Mon 28-Nov-11 | Inverness - Culloden House Hotel |
| Time Management | Tue 29-Nov-11 | Inverness - Culloden House Hotel |
| Customer Care - Developing a Care Culture | Wed 30-Nov-11 | Inverness - Culloden House Hotel |
| Fire Risk Assessment - The Fire (Scotland) Act 2005 | Fri 02-Dec-11 | Inverness - Culloden House Hotel |
| Business and Report Writing Skills | Fri 02-Dec-11 | Inverness - Culloden House Hotel |
| Construction (Design and Management) Regulations 2007 | Mon 05-Dec-11 | Inverness - Culloden House Hotel |
| Assertiveness at Work | Mon 05-Dec-11 | Inverness - Culloden House Hotel |
| IOSH - Managing Safely | Mon 05-Dec-11 | Inverness - The Glenmoriston Town House |
| Presentation Skills | Tue 06-Dec-11 | Inverness - Culloden House Hotel |
| The Proficient Supervisor and Manager | Tue 06-Dec-11 | Inverness - Culloden House Hotel |
| ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course | Wed 07-Dec-11 | Inverness - The Glenmoriston Town House |