Working with Cosensa has been excellent. Their team are extremely professional, timely and approachable. Any concerns or issues have been quickly resolved or addressed. We really enjoyed the flexibility, timely responses, adjustments made and the overall proactive nature and positivity of the Cosensa team. The immediate offer of quarterly review meetings with the Contract Manager offers additional reassurance that we can meet and discuss in person the current progress, any challenges and the next steps for the programme. Cosensa’s flexibility in adapting the content including learning objectives and outlines, changing content to our requirements where a need has become apparent, has been very helpful. Their flexibility with regards to rescheduling sessions, such as when there has been lower participation, has been exceptionally useful as well. We have also been particularly impressed with the knowledge of the trainers in introducing various learning techniques and methods. The responsiveness of Cosensa for advice has been excellent. Personal contact with the contract manager has been exceptional. Overall, we are very pleased working with Cosensa and up to now our objectives have been fully met. By the end of the programme, we hope to see some tangible changes and improvements to our managers.
Vince Webb
Organisational Development Manager
Cambridge City Council
We have chosen to work with Cosensa for many reasons, but mainly the interactive and engaging style of their programmes and the learner centric focus. Feedback from colleagues across all our sites has been excellent. One of our key objectives with this year’s training programme is to ensure that learners engage well with the training available and are able to transfer that learning back into their roles. I’m pleased to say that to date, the training has been pitched at the right level and colleagues are able to identify key learning points and start using the learning back in their respective roles/sites. Learners have described the sessions as enjoyable, informative and fun! A win win for all!
Elaine Sinclair
Human Resources and Business Partner
SHS
National Museums Scotland has worked with Cosensa as one of our main training partners across all our sites since 2009. The service we receive is responsive, consistent and of an excellent standard whilst the training provision is professional, and the quality of trainer employed by Cosensa never fails to meet our requirements. With Cosensa we feel we have a partner who can deliver the ‘corporate’ requirements, but who is approachable and has the personality and understanding of individuals – they appreciate ours is a business about people.
Elaine Kilgour
Human Resources Manager
National Museums Scotland
We are really happy with the partnership we have with Cosensa and with what they have delivered for Macmillan Cancer Support in recent years. The courses we deliver are highly valued by Macmillan Professionals and really do help improve services for people living with cancer. We deal with a number of training providers across a range of disciplines and have always found the team at Cosensa to be approachable, efficient and keen to support our vision. Their trainers are professional and always comfortable working with personnel across the range of Macmillan professionals who attend our training events. Each programme delivered in recent years has been met with positivity and is really supporting Macmillan professionals in their roles.
Tony Banach
Learning and Development Manager
Macmillan Professionals
We have been working with Cosensa since 2011. They are very responsive, flexible, collaborative and easy to work with. We have confidence in their trainers and the feedback from our staff is excellent. Being confident that courses will run and that our people are trained in the skills we need, when we need it, is invaluable to us. This helps our scheduling and the day to day running of our business. We recommend Cosensa as a delivery partner. They have great flexibility, reliability and we look forward to continuing to work with them as our training partner.
Kerry Alderdice
Organisational Development Manager
Texthelp
Richard, Vidette and the entire Cosensa Team have been a delight to deal with. They have been particularly impressive in recent months adapting to the challenges COVID-19 has presented. In a short time we’ve moved all our scheduled classroom training courses to virtual sessions while maintaining a high quality training experience for our learners.
Aoife Murray
Organisational Development and Learning Specialist
Sport Ireland
The coaching module [Cosensa delivered] is key to our plans to embed coaching approaches throughout the organisation and fundamental to creating a positive and high-performance culture. We will continue to build on the excellent foundations established by Vidette and have thoroughly enjoyed working with her through Cosensa. Coaching approaches taught on the programme are now being embedded through daily conversations and helping to improve communication. I cannot speak highly enough of Vidette’s expertise in this field and incredible professionalism in constantly applying feedback to embed continual improvement throughout the delivery of this programme. It has been a pleasure and an education to work with her
Dr Elaine O’Neil
Organisational Development and Learning Partner
EANI
