Full Course List


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Download Cosensa's full Course Directory here
Cosensa Course Directory 2013
Download The Management Academy 2013 brochure here
Cosensa Management Academy

Business Skills & Management Development

Advanced Influencing Skills
An Introduction to Neuro Linguistic Programming - NLP
Assertiveness at Work
Better Proof Reading
Budgeting for Success
Business and Report Writing Skills
Coaching for Leaders & Managers
Coaching Skills for Supervisors and Managers
Counselling skills for the workplace
Customer Care - Developing a Care Culture
Developing Confident Negotiation Skills
Effective Middle Management - an essential skills programme
Effective Minute Taking
Emotional Intelligence
Facilitating with confidence
Finance for non-finance Managers
Finding creative solutions to problems
Inspirational Leadership Skills
Introduction to purchasing
Managing Conflict in the Workplace
Managing difficult situations on the telephone
Managing Effective Meetings
Managing Excellent Customer Service
Managing Teams
Motivational techniques
Negotiation Skills for Buyers
Negotiation Skills for senior leaders and managers
Positive influencing skills
Presentation Skills
Presentation Skills incorporating PowerPoint
Reception and Telephony Skills
Stress Management
The art of effective communication
The Confident Facilitator - Advanced
The Proficient Supervisor and Manager
Time Management
Training for PAs


Project Management

Change Management - A guide to implementing change
 Effective Project Management
 Introduction to Project Management Principles
 PRINCE2© - Foundation
PRINCE2© - Practitioner
 Project Management for Directors
 Successfully Managing Change

Quality & Business Improvement

ISO 14001 - Advanced EMS Auditing
ISO 14001 - An Introduction to the Standard and EMAS
ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course
ISO 14001 - Implementing an Environmental Management System
ISO 17025 - Internal Management Systems Auditing in Laboratories
ISO 17025:2005 (formerly ISO/IEC Guide 25) - General Awareness Course
ISO 9001:2008 - An Introduction to the Standard
ISO 9001:2008 - Implementing a Quality Management System
ISO 9001:2008 - Internal Quality Auditor Training
ISO 9001:2008 - IRCA Registered Lead Auditor
Managing Your Carbon Footprint
OHSAS 18001 Internal Auditor (Occupational Health & Safety Management Systems)
OHSAS Introduction Workshop
OHSAS Lead Auditor Training Course
Risk Management - An Introduction
Risk Management - Creating a Risk Management System


Health and Safety

Accident Reporting and Investigation
 Asbestos Management
 Construction (Design and Management) Regulations 2007
 COSHH Awareness
 Fire Risk Assessment - The Fire (Scotland) Act 2005
 Fire Safety & Risk Assessment - The Fire Safety Regulations (Northern Ireland) 2010
 Fire Safety & Risk Assessment - The Regulatory Reform (Fire Safety) Order 2005
 Health and Safety for Construction Project Managers
 IOSH - Directing Safely
 IOSH - Managing Safely
 IOSH - Managing Safely REFRESHER
 IOSH - Working Safely
 Managing Contractors
 Managing Safety
 Manual Handling
 NEBOSH Award in Health & Safety at Work
 NEBOSH National Diploma in Occupational Health and Safety
 NEBOSH National General Certificate
 Office Safety
 PASMA Certificate of Competency
 Practical Risk Assessment
 The Role of the Fire Marshal
 The role of the Health and Safety Representative
 Working at Height Regulations
 Working with Display Screen Equipment (DSE)

Professional Selling Skills

Advanced Media Sales
Advanced Selling Skills
Ethical Selling Techniques
Managing the Salesforce
Outbound Telephone Sales
Sales Presentation Skills
Selling to Advertising Agencies


First Aid

Emergency First Aid at Work
 First Aid at Work - 2 Day Refresher course
 First Aid at Work - 3 Day Qualified First Aider

Human Resource Management

Absence Management
An introduction to the Data Protection Act (DPA) (1998)
Bullying & harassment awareness training
Dealing with bullying and harassment in the workplace
Dignity at Work Training
Interviewing skills for the interviewee
Interviewing successfully for recruitment
Managing the Discipline & Grievance Process
Managing unacceptable employee behaviour
Performance Management
Performance Review & Appraisal Skills
Preparing an Induction
Psychological assessment for recruitment and development
Recruitment Interviewing Skills incorporating N.I. Legislation
The Disability Discrimination Act - Implications for Managers
Train the Trainer - ILM (Institute of Leadership & Management) Development Programme
Training Needs Analysis