Cosensa - Learning and Development

Business and Report Writing Skills - Wed 14/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Wed 14/Jan/2009 - Targeted, persuasive writing is an essential aspect of communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key.

This course is designed to enable participants to:

Increase their confidence in producing written material
Adopt the principles of business writing style and language
Write effective letters suitable for their purpose
Brush up on punctuation and proof-reading skills
Understand how to produce professional reports.

Location: Edinburgh, £245.00 per delegate.

Advanced Media Sales - Mon 19/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Mon 19/Jan/2009 - Volume sales operations such as media sales can often suffer from a focus that relies too heavily on long-standing clients and either an inability or reluctance to seek new business opportunities. Additionally, new impetus is often required to re-focus the salespersons belief, confidence and enthusiasm for selling their product and services. This course examines different techniques and methods for dealing with client objections and demonstrates ways to re-inforce the features and strongly sell their product's benefit in comparison to competitor products. Methods for targeting new business and developing new lead sources are also discussed. Location: Aberdeen, £305.00 per delegate.

An Introduction to Neuro Linguistic Programming - Mon 19/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Mon 19/Jan/2009 - What drives our behaviour? How can we do things differently to achieve a desired outcome and how can we mimic business excellence. NLP is is the practical application of what works in managing ourselves and our interactions with others. NLP has attracted increasing attention from all walks of life and in particular, the world of business. This one day introductory course provides an example of the key aspects of NLP and delegates will benefit from engaging with the trainer whilst they demonstrate a variety of examples of the most effective techniques of persuasion. This course gives an overview and a practical insight into the significance of NLP in business today, and how it can be used to build rapport and increase flexibility. Location: Aberdeen, £315.00 per delegate.

Absence Management - Mon 19/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Mon 19/Jan/2009 - This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteesim. As a result of attending this workshop, delegates will gain a practical understanding of:
�How to measure poor attendance
�Calculating the costs of poor attendance
�Introducing and implementing 'Return to work' interviews
�Developing organisational policies and procedures
�Practical methods of dealing with short-term and long-term absenteeism
Location: Aberdeen, £275.00 per delegate.

IOSH - Managing Safely - Mon 19/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Mon 19/Jan/2009 - This course ensures that safety requirements are appreciated by people employed as line managers and enables them to review their own departmental systems for safety, introducing new controls or implementing changes as appropriate to make the department work more safely.

Location: Aberdeen, £695.00 per delegate.

ISO 9001 - Internal Quality Auditor Training - Mon 19/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Mon 19/Jan/2009 - In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning how to plan, perform and report on an audit and how to take appropriate corrective and follow up action. Location: Aberdeen, £545.00 per delegate.

Accident Reporting and Investigation - Tue 20/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Tue 20/Jan/2009 - Until the causes of workplace accidents and ill health are understood and managed, improvements will not be made in the protection of employees from work activity hazards. Employers already have a duty to investigate and report a number of such matters and that duty is being extended to cover all workplace accidents, occurences of work related ill health etc. Location: Aberdeen, £285.00 per delegate.

Advanced Media Sales - Tue 20/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Tue 20/Jan/2009 - Volume sales operations such as media sales can often suffer from a focus that relies too heavily on long-standing clients and either an inability or reluctance to seek new business opportunities. Additionally, new impetus is often required to re-focus the salespersons belief, confidence and enthusiasm for selling their product and services. This course examines different techniques and methods for dealing with client objections and demonstrates ways to re-inforce the features and strongly sell their product's benefit in comparison to competitor products. Methods for targeting new business and developing new lead sources are also discussed. Location: Belfast, £265.00 per delegate.

An Introduction to Neuro Linguistic Programming - Tue 20/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Tue 20/Jan/2009 - What drives our behaviour? How can we do things differently to achieve a desired outcome and how can we mimic business excellence. NLP is is the practical application of what works in managing ourselves and our interactions with others. NLP has attracted increasing attention from all walks of life and in particular, the world of business. This one day introductory course provides an example of the key aspects of NLP and delegates will benefit from engaging with the trainer whilst they demonstrate a variety of examples of the most effective techniques of persuasion. This course gives an overview and a practical insight into the significance of NLP in business today, and how it can be used to build rapport and increase flexibility. Location: Belfast, £275.00 per delegate.

Ethical Selling Techniques - Tue 20/Jan/2009

Tue, 6 Jan 2009 08:23:06 +0000

Tue 20/Jan/2009 - Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts. Your competitors may be focused on discounting to gain market share; this training programmes focuses on how to stay firm on price and increase sales by convincing customers of the value you offer. Location: Aberdeen, £285.00 per delegate.