Advanced Facilitation Skills

Course Objectives

Often managers are concerned when asked to give information or news to staff. Sometimes this also requires effective negotiation, stress, conflict management skills and behaviours. This course aims to look at the professional and work-life balance issues for managers in potential stressful facilitation situations.

This highly participative and practical programme gives managers tools, confidence-building and personal behaviour management skills. We work with managers on current issues and can tailor the programme to address current needs and issues. There will be sufficient time to practice what is being learned throughout the programme and by the end of this course, delegates will be using techniques that can enable them to deal with their own confidence and abilities, recognise potential disagreement and have the capability to handle these situations.

Contents Who should attend Course benefits Additional information Certificates Trainers background