Professional Investigation Skills

Course Objectives

A failure to investigate an incident effectively, or in an unprofessional manner, can have extremely costly and far-reaching consequences for Government Departments, Business Organisations and Professional Service Providers alike. Research proves that a simple failure to professionally investigate a complaint, incident or accident; or to identify a breach in the security system can lead to the continued loss of valuable product or processing capability, or worse, loss of external confidence and professional image. Failures end up in Court and may be broadcast by the media with all of the subsequent reputational damage that media speculation brings.

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