Effective Minute Taking
Course Objectives
Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function.
By the end of this course participants will be able to
- Understand the role and responsibilities of the minute-taker in meetings
- Organise an effective meeting
- Take effective and relevant notes at a meeting
- Write clear, accurate and concise minutes
- Practise their newly developed skills
Contents
The role of the administrator
- Preparing for meetings - compiling a comprehensive checklist
- The administrator's responsibilities during the meeting
- Post - following up and meeting duties
- The function and purpose of minutes
- Identifying the challenges of writing effective minutes
- Three easily managed methods of taking minutes which allow minute takers to listen to the meeting
Secretaries, Personal Assistants, Managers and Assistant Managers who may all have the responsibility from time to time of taking minutes at meetings and will therefore be expected to follow up and report accordingly.
Course benefits
This one day course includes various practical exercises in minute taking which will provide participants with the opportunity to put the learning points of the course into practice.
Additional information
Effective minute taking also provides comprehensive information on how to improve the style of minutes for distribution, including
- How to avoid minute speak
- Incorporating the elements of good style in minutes - reported speech, passive verbs and tense
- Presenting minutes in a professional format
- Overcoming the challenges of taking minutes
All delegates who successfully complete this course will receive a certificate of attendance.
Trainers background
The trainer for this course has extensive experience in the design and delivery of training programmes for Personal Assistants, Secretaries and Administration Managers. They have been successfully delivering management, administration and 'organisational skills' related training programmes to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry.
