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Becoming skilled in verbal business communication is about more than understanding a variety of different questioning techniques. Too often issues arise purely as a result of poor or ill-thought out verbal communication or an inability to properly understand what the other party has tried to say. This practical course will demonstrate tools and techniques you can use to communicate better with enquirers and manage the conversation and follow up activities effectively.

This lunch event will give a short overview of the new GDPR, what has changed and what the risks are for non-compliance. There will also be a Q&A session afterwards and the opportunity for networking.

Hospitality Services apprenticeship

This 5-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2012. This course is the foundation for all SQL Server-related disciplines; namely, Database Administration, Database Development and Business Intelligence.

Modern apprenticeship programme

Team leading apprenticeship


Records 1 to 6 of 6