Sales and Marketing Skills courses

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This interactive one day programme is design to help sales advisors enhance their core skills of customer contact and influence. Delegates will have the opportunity to develop their existing knowledge of persuasive and influential communication skills, helping to take their telephone communication style to a different level through exploring and practicing a variety of different techniques.

The aim of this course is to enable delegates to be able to establish their customers' needs, how to match these needs to the benefits offered by their product or service and then create a strong impact by presenting using a systematic brand talk.

This practical and comprehensive one-day workshop deals specifically with the main social media networks specifically relevant to the B2B marketplace, namely Facebook, Twitter and LinkedIn. It will also provide an overview of some of the newer and emerging social media networks coming into the marketplace now.

Delegates will develop their knowledge of each social media network so that they can devise an appropriate strategy for their own organisation's social media engagement. This will entail training participants in a social media strategy model, social media tools, the legal aspects of social media and keeping the organisation safe by devising a social media policy for the organisation's employees.



This one day Social Media Training Workshop is specially tailored for the small to medium-sized business. It is an interactive, hands on, one day session suitable for everyone who wants to see business benefits from Facebook, Twitter, Linkedin and the rest. The main course objectives are:-

  • Create high impact profiles to build social media presence
  • Develop quality networks in target markets
  • Design content to engage your audience and generate leads for your business


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