Quality & Environmental Management courses

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This ONE-DAY course is an introduction to the new health & safety standard ISO 45001. It is composed of a series of tutorials covering some of the most significant occupational health and safety management system issues. The course provides individuals with an introduction to:

  • the general requirements of H&S systems, with specific reference to ISO 45001:2018
  • risk assessments and evaluation of legislative compliance
  • establishing objectives and monitoring improvements
  • learning from your mistakes.


The new international health and safety standard ISO 45001:2018 was published in March 2018 and organisations have three years to migrate from the old OHSAS 18001:2007 system.

Learn how to lead an audit to this new health & safety standard ISO 45001. ISO 45001:2018 is the first international standard addressing the requirements for Occupational Health and Safety Management Systems. It follows on from the successful British Standard OHSAS18001, with updates including adoption of the Annex SL High Level Structure (already noted in standards such as ISO 9001 and ISO 14001).

This FIVE-DAY course provides an understanding and knowledge of auditing health and safety management systems to third party standards. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role play.



This course is ideally suited for those with an existing knowledge of the ISO 9001:2008 standard and who need to understand the implications of the revisions to the standard that will become effective by the end of 2015.

Annex SL, the new high level structure and common text for all new and revised ISO standards, is the single biggest change to the ISO 9001:2015 document. With the move to a risk management focused management system, managers and those implementing ISO 9001:2015 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a risk management based system can bring to your organization.

This two-day programme provides a thorough understanding of the ISO 9001:2015 standard including its inherent value and limitations and also how it may be interpreted and effectively applied within your organisation.

In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning how to plan, perform and report on an audit and how to take appropriate corrective and follow up action.

This FIVE-DAY course provides an understanding and knowledge of auditing quality management systems to third party standards. The objective of an audit is not fault finding, but to identify opportunities for improvement. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role play closing meetings.

This course is certified by IRCA (Ref: A17118 The International Register of Certificated Auditors) through our Training Partner SEQM and meets the training requirements only for individuals seeking registration as a Lead Auditor under the IRCA Auditor Registration Scheme. The requirements include an examination and a certificate is issued on completion of the course.



Learn how to use the Lean methodology at an in-depth level to develop and improve services. The course is divided into four modules: core skills, redesigning services, implementing service improvement, and events and programmes.

Do you know the size of your organization's carbon footprint? How about the amount of kilowatts your computers use on a daily basis? If you don't know these stats right now, there's a good chance you'll have to in the near future. It's good business today, and it's going to form a large part of tomorrow's regulatory environment.

The European community is pursuing regulation on the ecologically friendly design of energy-using products (EuPs) through Directive 2005/32/EC and it will also require manufacturers to go back to the energy used when extracting the raw materials needed to make its product, including all subassemblies and components.

This course teaches workers how to tackle Climate Change from a business perspective through the use of case studies and covering all current and relevant legislation.

This process based programme is ideal training for anyone involved in a production capacity who would benefit from understanding how to trace problems in the production process. Key to this is determining what has happened, why it happened and the best means of preventing that problem happening again. This programme also helps delegates develop their confidence when challenging and approaching engineers and other ‘gatekeepers’ about the process.

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