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MS Teams - The User Experience Microsoft Access 2016 - Advanced Microsoft Access 2016 - Introduction Microsoft Access 2016 Introduction - One Day Microsoft Excel 2016 - Advanced Microsoft Excel 2016 - Intermediate Microsoft Excel 2016 - Introduction Microsoft PowerPoint 2016 - Advanced Microsoft PowerPoint 2016 - Introduction Microsoft Project 2016 - Introduction Microsoft Word 2016 - Advanced Microsoft Word 2016 - Intermediate Microsoft Word 2016 - Introduction The Zoom Playground

Delegation, Leadership and Time Management Effective Middle Management - an essential skills programme Essential Leadership and Management Skills Insights Discovery Inspirational Leadership Skills Leading and Training NESB Colleagues Leading from the Front Managing Conflict in the Workplace Managing Teams Managing the Remote Workforce Negotiation Skills for Senior Leaders and Managers Supervisory Skills Training for PAs and EAs

Accident Reporting and Investigation Asbestos Awareness Basic Fire Safety CDM Regulations 2015 CDM:2015 - The CDM Designer COSHH Awareness Dangerous Substances and Explosive Atmospheres Regulations - DSEAR 2002 - Awareness session Fire Risk Assessment - The Fire (Scotland) Act 2005 Fire Safety & Risk Assessment - The Fire Safety Regulations (Northern Ireland) 2010 Fire Safety & Risk Assessment - The Regulatory Reform (Fire Safety) Order 2005 Fire extinguisher training Food Safety Level 1 Health and Safety Coordinator Health and Safety for Construction Project Managers IOSH Managing Safely IOSH Temporary Works Coordinator Legionella Awareness Managing Contractors Managing Safety Manual Handling Manual Handling Instructor Training Office Safety Practical Risk Assessment Role of the Fire Marshal Role of the Health and Safety Representative Temporary Works Awareness Session Working at Height Regulations Working with Display Screen Equipment - DSE

Emergency First Aid at Work First Aid at Work - 2 Day Refresher course First Aid at Work - 3 Day Qualified First Aider

Better Proof Reading Budgeting for Success Business and Report Writing Skills Effective Minute Taking Finance for non-finance Managers Introduction to Buying Managing Effective Meetings Negotiation Skills for Buyers Reception Skills Technical Writing Skills

ISO 14001:2015 - Environmental Management Systems Auditor ISO 14001:2015 - Implementing an Environmental Management System ISO 14001:2015 - Introduction to the Standard and EMAS ISO 14001:2015 - Lead Auditor Conversion Course ISO 14001:2015 - Lead Environmental Auditor Course ISO 17025 - Internal Management Systems Auditing in Laboratories ISO 17025:2005 (formerly ISO/IEC Guide 25) - General Awareness Course ISO 45001:2018 IRCA Lead Auditor Training Course ISO 45001:2018 Internal Auditor ISO 45001:2018 Introduction Workshop ISO 9001:2008 to ISO 9001:2015 - QMS Transition course ISO 9001:2015 - IRCA Registered Lead Auditor ISO 9001:2015 - Implementing a Quality Management System ISO 9001:2015 - Internal Quality Auditor Training ISO 9001:2015 - Introduction to the Standard Integrated Management Systems (IMS) Internal Auditor Training LEAN Service Improvement LEAN Six Sigma: Introduction Managing Your Carbon Footprint

Advanced Facilitation Skills Advanced Influencing Skills Advanced Presentation Skills Assertiveness at Work Counselling skills for the workplace Developing Confident Negotiation Skills Developing Stronger Working Relationships Effective Communication Skills Emotional Intelligence Facilitating in a Virtual World Facilitating with Confidence Having Courageous Conversations Introduction to NLP Managing your Mental Health and Wellbeing Motivational Techniques Positive Influencing Skills Presentation Skills Presentation Skills in a Virtual World Presentation Skills incorporating PowerPoint Stakeholder Management Stress Management Time Management

Absence Management Bullying and Harassment Awareness Training Conflict Resolution Dealing with Bullying and Harassment in the Workplace Dignity at Work Awareness Disability Discrimination Act (1995) - Implications for Managers Northern Ireland Equality Act (2010) - Implications for Managers Interviewing Skills for the Interviewee Interviewing Skills for the Interviewer Introduction to Data Protection incorporating GDPR Managing Dignity at Work Managing Unacceptable Employee Behaviour Managing the Discipline and Grievance Process Panel Based Interviewing Skills Performance Management Performance Review and Appraisal Skills Preparing an Induction Recruitment Interviewing Skills incorporating N.I. Legislation Strengthening your Personal Resilience The Disability Discrimination Act (1995) - Implications for Managers (N.I. Only) Train the Trainer - ILM Development Programme Training Needs Analysis

Advanced Customer Service Skills Advanced Selling Skills Customer Service Skills Introduction to Marketing and Marketing Strategy Introduction to Selling Skills Managing the Salesforce Professional Business Development Skills Professional Field Sales Professional Telephone Marketing and Sales Skills

Fraud Awareness Professional Information Asset Officers Programme Risk Management - Creating a Risk Management System Risk Management - Introduction

Advanced Coaching Skills Coaching Skills Effective Coaching and Mentoring ILM Level 5 Mentoring Skills

Change Management - A guide to implementing change Effective Project Management Introduction to Project Management Principles Project Management Taster Session Project Management for Directors Successfully Managing Change