Privacy policy


General Statement

Cosensa is committed to protecting the privacy of users to its web site. Data is collected to allow the effective presentation of information to you. Use of eBooking facilities on this site requires the collection of additional data, as outlined below, to allow the proper processing and reporting of our services to you. This privacy statement explains the data that is collected and how it will be used and stored.

If you have any questions about the storage or processing of this information please contact richard@cosensa.co.uk

Why we need to collect your data

* To provide information to you on the services that you have requested.
* To provide a comprehensive training history to you.
* To maintain our financial records in accordance with standard UK financial procedures.
* To log web site usage that allows us to tailor the site to individual needs.

Data Collected
Personal information collected from www.cosensa.co.uk is often limited to name, email address and location but may include other information as needed to provide a service that you request.

Use of data
The data collected will be used to provide a service to yourself. Cosensa may also use the data collected to inform you of any offers that may be of interest to you.

In registering with this site you consent to Cosensa storing your details on its servers. If you do not consent, Cosensa will not be able to process any bookings or orders on your behalf.

Information collected may be used in the compilation of reports for your employer. In many cases this is required to adhere to service level agreements.

Data Security

Cosensa protects the security of your personal information and complies with your choice for its intended use. Cosensa takes all reasonable steps to protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.

Your personal information is used within the company to provide a service and is never shared outside our company without your prior permission, except under conditions explained above.

You also have a significant role in protecting your information. No one can see or edit information on you or your staff without knowing your username and password. It is in your interest not to disclose these to others.

To enable us to monitor and improve the site, we may gather certain information about you when you use the website, including details of your operating system: e.g., Windows, DOS, Macintosh, or UNIX; Browser version and type: e.g., Internet Explorer, Firefox, Safari; Browser language: e.g., Java or Unix; Internet Service Provider (ISP): e.g., BT or AOL;
Your IP address: a unique number assigned to every computer on the Internet. Cosensa can infer from the IP address various information such as geographic location. Your domain: e.g., .com,net, or .edu. This is standard information that is available with all communication sent on the Internet.

We may use cookies only to store information such as your User ID and your session identifiers to enable us to identify whether you are registered on to the site and, if so, to shortcut your access to the site. We will only read cookies from your cookie file placed there through your web browser's interaction with the site.
Cosensa endeavours to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data that you disclose online.

Access to your data
Your data will be made available to:

* Employees within Cosensa to facilitate service provision.
* Your employers or their designated spokesperson as part of their internal training organisation.
* Any law enforcement officer in response to an injunction, court order or legal process.
* Yourself.

You have the right to request a copy of your personal data held on Cosensa systems and to have any inaccuracies corrected. This may be accessed over the web or by contacting the data controller as described above. Cosensa reserves the right to charge a £10 fee for this service.

Changes to this policy
As we are constantly improving our site there may be changes in how we utilise your data. All changes to this policy will be notified to you through this web site.

If you have any questions about our privacy policy, please contact us.