Full Course List


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Business Skills & Management Development

Advanced Influencing Skills
Advanced Presentation Skills
An effective introduction to Marketing and Marketing Strategy
An Introduction to Neuro Linguistic Programming - NLP
Anger management - channeling emotion positively
Assertiveness at Work - CPD Accredited Course
Better Proof Reading
Budgeting for Success
Business and Report Writing Skills
Coaching for Leaders & Managers - CPD Accredited Course
Coaching Skills for Supervisors and Managers
Cognitive interviewing skills
Competency based development
Counselling skills for the workplace
Customer Care - Developing a Care Culture
Delegation, Leadership & Time Management - CPD Accredited Course
Developing Confident Negotiation Skills - CPD Accredited Course
Developing stronger working relationships
Dignity at Work Awareness
Effective Listening and Questioning Skills
Effective Middle Management - an essential skills programme
Effective Minute Taking
Emotional Intelligence
Facilitating with confidence
Finance for non-finance Managers
Finding creative solutions to problems
Fraud Awareness
Inspirational Leadership Skills
Introduction to purchasing
It's about time! - A Personal Effectiveness Programme
Leading from the front
Managing Conflict in the Workplace - CPD Accredited Course
Managing difficult situations on the telephone
Managing Effective Meetings
Managing Excellent Customer Service
Managing Teams
Motivational techniques
Negotiation Skills for Buyers
Negotiation Skills for senior leaders and managers
Personal budgeting
Positive influencing skills
Presentation Skills - CPD Accredited Course
Presentation Skills incorporating PowerPoint
Professional Information Asset Officers Programme
Professional Investigation Skills
Reception and Telephony Skills
Social Media Strategy Masterclass
Social Media Workshop: An Introduction
Stress Management
Technical Writing Skills
The art of effective communication
The Confident Facilitator - Advanced
The Proficient Supervisor and Manager
Time Management
Training for PAs
Understanding Self Awareness


Microsoft I.T. Training

Microsoft Access 2016 - Advanced
Microsoft Access 2016 - Intermediate
Microsoft Access 2016 - Introduction
Microsoft Excel 2016 Advanced
Microsoft Excel 2016 Intermediate
Microsoft Excel 2016 Introduction
Microsoft PowerPoint 2016 - Advanced
Microsoft PowerPoint 2016 - Introduction
Microsoft Project 2016 Advanced
Microsoft Project 2016 Introduction
Microsoft Word 2016 - Advanced
Microsoft Word 2016 - Intermediate
Microsoft Word 2016 - Introduction


Project Management

Change Management - A guide to implementing change
Effective Project Management
Introduction to Project Management Principles
Project Management for Directors
Project Management Taster Session
Successfully Managing Change


Quality & Business Improvement

ESOS: Workshop on Energy Audits and Energy Management Systems
Integrated Management Systems (IMS) Internal Auditor Training
ISO 14001 - An Introduction to the Standard and EMAS
ISO 14001 - Environmental Management Systems Auditor
ISO 14001 - Lead Environmental Auditor Course
ISO 14001:2015 - Implementing an Environmental Management System
ISO 17025 - Internal Management Systems Auditing in Laboratories
ISO 17025:2005 (formerly ISO/IEC Guide 25) - General Awareness Course
ISO 9001:2008 to ISO 9001:2015 - QMS Transition course
ISO 9001:2015 - An Introduction to the Standard
ISO 9001:2015 - Implementing a Quality Management System
ISO 9001:2015 - Internal Quality Auditor Training
ISO 9001:2015 - IRCA Registered Lead Auditor
LEAN Service Improvement
Managing Your Carbon Footprint
OHSAS 18001 Internal Auditor (Occupational Health & Safety Management Systems)
OHSAS Introduction Workshop
OHSAS IRCA Lead Auditor Training Course
Risk Management - An Introduction
Risk Management - Creating a Risk Management System
Root Cause Analysis


Health and Safety

Accident Reporting and Investigation
Asbestos Awareness
Basic fire safety
Business Breakfast: How to Achieve IOSH Graduate Member Status
CDM:2015 - The CDM Designer
Construction (Design and Management) Regulations 2015
COSHH Awareness
DSEA Regulations (DSEAR) 2002 - Awareness session
Fire extinguisher training
Fire Risk Assessment - The Fire (Scotland) Act 2005
Fire Safety & Risk Assessment - The Fire Safety Regulations (Northern Ireland) 2010
Fire Safety & Risk Assessment - The Regulatory Reform (Fire Safety) Order 2005
Food Safety Level 1
Health and Safety for Construction Project Managers
IOSH - Managing Safely
IOSH - Temporary Works Coordinator
Legionella Awareness
Lone Worker Safety & Risk Assessment
Managing Contractors
Managing Safety
Manual Handling
Manual Handling Instructor Training
NEBOSH National General Certificate
NVQ Level 5 Diploma in Occupational Health and Safety
Office Safety
PASMA Certificate of Competency
Practical Risk Assessment
Temporary Works Awareness Session
The Role of the Fire Marshal
The role of the Health and Safety Representative
Working at Height Regulations
Working with Display Screen Equipment (DSE)


Professional Selling Skills

Advanced Media Sales
Advanced Selling Skills
Effectively communicating and selling to customers
Ethical selling - an introduction to effective selling skills
Managing the Salesforce
Outbound Telephone Sales
Professional Business Development Skills
Professional Field Sales
Professional Telephone Marketing & Sales Skills
Sales interview specialist
Sales Presentation Skills
Selling to Advertising Agencies


First Aid

Emergency First Aid at Work
First Aid at Work - 2 Day Refresher course
First Aid at Work - 3 Day Qualified First Aider


Human Resource Management

Absence Management
An Introduction to Data Protection incorporating GDPR
An introduction to the Data Protection Act and the risks to you!
Bullying & harassment awareness training
Dealing with bullying and harassment in the workplace
GDPR: An Overview - Lunch & Networking Event
General Data Protection Regulations (2018) - A General Introduction
Interviewing skills for the interviewee
Interviewing successfully for recruitment
Managing Dignity at Work
Managing the Discipline & Grievance Process
Managing unacceptable employee behaviour
Performance Management - CPD Accredited Course
Performance Review & Appraisal Skills
Preparing an Induction
Psychological assessment for recruitment and development
Recruitment Interviewing Skills incorporating N.I. Legislation
The Disability Discrimination Act (1995) - Implications for Managers (N.I. Only)
The Equality Act (2010) - Implications for Managers
Train the Trainer - ILM (Institute of Leadership & Management) Development Programme
Training Needs Analysis