Cosensa - Managing the Discipline and Grievance Process

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Course Overview

This programme covers legal compliance with the requirements of the Discipline & Grievance process and delegates will learn and practice through role-play sessions, appropriate methods and techniques to plan and conduct disciplinary interviews; make considered assessment and at all times recognise the employee's rights in grievance issues.

Content

The purpose of policies on discipline and grievance in the workplace
Examination of atypical policies
Steps to take before going down the disciplinary route.
The role and responsibilities of managers/supervisors implementing disciplinary and grievance policies
How to prepare and conduct a disciplinary hearing – conducting investigations, taking statements, dealing with appeals fairly
Handling discipline and grievance issues when employees are represented
Participants will have an opportunity to practise their skills in conducting a discipline or grievance interview

Learning Outcomes

Who should attend

Level

Course benefits

Pre-course work

Further courses to consider

Certificates

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Managing the Discipline and Grievance Process

Course Overview