Session 1 - The Big Picture
- Establish the Vision for each of the represented teams
- Identify Goals, their purpose and how they are required to fulfil the Vision
- Translate Goals into individual objectives
- Supporting individual objectives with 1-1s
- Employee engagement - winning hearts and minds
Session 2 - Management v Leadership- An exercise to understand:
- the difference between leadership and management
- the importance of both
Session 3 - Roles and Responsibilities- Understanding the role of a Leader
- Identifying the responsibilities associated with a leadership role
Session 4 - Leadership in Action- Taking ownership of performance, absence, sickness issues etc.
- How to deal with such issues fairly and consistently
- Solving problems to conclusion
- The importance of monitoring, taking corrective action and following through
Session 5 - Ringing the Changes- The role of the Leader in the change process
- How to deal with resistance
Session 6 - Action Session- Each participant will identify key concrete actions from the two-day course which will drive their team forward
On completion of this programme, delegates will have the tools to:
- Create a vision for their team: how to
- set goals and objectives
- establish 1-1s
- get employee engagement.
- Understand the difference between management and leadership
- Understand the roles and responsibilities of a leader
- Deal with team issues e.g. performance, sickness, absence etc.
- Implement changes with a team effectively.
This course is perfect for Managers and Leaders of teams who have been tasked with improving the performance of their teams or who have identified themselves that their teams are underperforming.
Delegates will benefit greatly from the highly interactive nature of this two day programme. The theory behind effective people management is put to the test immediately in a simulated environment through a variety of practical individual and team-based
exercises. At the end of the programme delegates will leave with clear action plans to take back into the workplace which can be shared with their own line managers and monitored to measure success.
Supervisor / Line Manager / Middle Manager
There is no pre-course work for this programme.
All delegates who successfully complete this course will receive an electronic certificate of attendance
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