Module 1 – An Introduction to Facilitation Skills
- Introduction
- Explore why facilitation skills are important to your organisation.
- Discuss what being an effective facilitator achieves for you individual.
- The key knowledge, skills, and behaviours of an excellent facilitator
- Discuss the differences between training, presenting, and facilitating.
- Explore the knowledge, skills, and behaviours of good facilitators.
- Discuss the similarities and differences between face to face and online facilitation.
- Consider your own skill gaps in this context and how you can develop these.
- The barriers to effective facilitation and how to overcome them.
- Identify the barriers to being an effective facilitator.
- Learn techniques to overcome them.
Module 2 – Delivering an Effective Virtual Facilitation Session
- Steps in preparation
- Identifying the purpose and objectives
- The kinds of information and data that would be useful to know.
- Consider your audience.
- Important environmental considerations for online facilitation.
- Pre-event consultations
- Explore the structure of an event using dynamic facilitation methodology.
- The Opening Stage
- Introducing the Process
- The art of “taking all sides”.
- Getting everyone’s contributions.
- Charting all contributions including problem statements, concerns, solutions and other information.
- The Transition and Intermediate Stage
- Welcoming Concerns and New Problem Statements
- Working with Advocacy
- Drawing Out Group Divergence and Convergence
- Maintaining a safe interactive and productive environment
- Trusting the group to own the process.
- Looking for a breakthrough.
- The closing Stage and Follow Up Activities.
- Using outcome charts
- Using bookmark charts
- Agreeing actions / next steps and the importance of follow up.
Module 3 - The communication and technical skills required to be an excellent Facilitator of online event
- Explore the communication skills of an effective facilitator.
- The skills required to communicate effectively in the digital environment.
- Building rapport in a digital environment.
- Explore a variety of digital platforms that you use.
- Their uses, limitations, and work arounds.
- Evaluate the actions you need to take to improve your facilitation skills.
By the end of this course delegates will:
- Be equipped to plan and deliver a range of facilitation sessions well.
- Have the appropriate knowledge skills and behaviours to be an excellent Facilitator.
- Understand how to assess and choose the right facilitation techniques and tools for the occasion.
- Channel nervous energy positively.
- Develop excellent communication skills in the context of facilitation.
- Be able to effectively use technology to create participant engagement.
- Be able to use dynamic facilitation skills that inspire participants to collaborate.
- Be creative and ultimately produce excellent outcomes for participants and their organisation.
Course is for anyone who runs facilitation sessions as part of their role. Anyone who wishes to improve on their existing skill or prepare to begin facilitating will benefit from this course.
This course will help delegates to become dynamic facilitators who can facilitate in a variety of environments. With so many people still working from home, this course has been tailored to ensure effective facilitation can still take place using virtual platforms. This course is currently being delivered via our virtual training platform which gives all delegates the opportunity to experience online facilitation techniques. We can deliver it in either Teams or Zoom or both, dependent on the participants most used platform.
No pre-course work required.
We offer optional follow up coaching with the Tutor. Our tutor will attend, or delegates will record and submit two facilitation session they conduct over the 3 months following their training. The tutor will provide delegates with feedback and coaching on the sessions and learning to date.
There is also the option of running follow up action learning sets for organisations who purchase this course for in-house delivery to their staff.
All delegates who successfully complete this course will receive an electronic certificate of attendance.
We deliver our Facilitation Skills in a Virtual World course throughout the UK and beyond. We can facilitate onsite at your premises, as a virtual training option for those who are working from home or at any number of venues in Belfast, Glasgow, Edinburgh, Aberdeen, Inverness, Newcastle, Manchester, Leeds, Birmingham, Cardiff or London. Contact Us for more information or click the green button below to see when we are next running this as an open course anyone can attend.
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