Stakeholder Management

On completion of this one day programme, delegates will have the skills to:

• Define a stakeholder and why they are important
• Explore different communication styles and when to use them
• Understand the different models which assist with Stakeholder Management
• Use a tool to help them identify different Stakeholders and their impact
• Create their own Stakeholder Management Plan
  

The course is relevant to anyone in the organisation who is involved in stakeholder engagement.

Introduction

• Focussing on the task or project ensures the expectations set for each individual involved are appropriate to the type of stakeholder.
• Increased engagement comes from better communication and clarity around what their involvement should be.
• Reducing the risk of failure as engagement reduces conflict.

Delegates should consider their own working environment and bring along an example of the type of stakeholder they work with.

All delegates who successfully complete this course will receive an electronic certificate of attendance.