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Dealing with Bullying and Harassment in the Workplace

Human Resource Management

Course Duration: One day

Course Overview

The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to 'manage out' unwanted behaviour establish and maintain clear standards of behaviour in order to create a positive working environment.

Content

  •  Defining bullying and harassment in the workplace - the difference between bullying and aggressive management
  •  Recognising bullying behaviour in yourself and others and the steps required to address these
  •  Creating a positive team and Organisational culture where bullying and harassment have no place
  •  The effects of bullying and harassment on the individual and the organisation
  •  The legal position – bullying, harassment and the law
  •  Tackling the problem - identifying roles and responsibilities of employees and management
  •  How to prevent bullying - communication skills, assertiveness, forms of denial, prejudice, dignity and tolerance, conflict management
  •  Dealing with concerns or complaints about bullying and harassment
  •  Organisational issues - participants share experiences and strategies to deal with bullying and harassing behaviours

Learning outcomes

Who should attend

Level

Course benefits

Pre-course work

Further courses to consider

Certificates

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Dealing with Bullying and Harassment in the Workplace

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