Day 1: Leadership Skills and Qualities
- The challenge facing middle managers today
- Understand and recognise different leadership styles, including your own
- The 5 Levels of Leadership
- Situational Leadership
- Developing a coaching approach to your leadership style
- Building positive and trusting relationships with colleagues and senior management
- Developing your credibility
- Being a role model & the importance of values
Day 2: Managing your Work and Responsibilities
- Your role/place in the organisation
- Prioritising, planning, and controlling workloads
- Focusing on KPIs, targets and budgets
- Action planning
- Problem solving and decision-making techniques
- Dealing with uncertainty
- Importance of taking responsibility & ownership for decisions & actions
- Delegating tasks & knowing other’s roles – Internal/External.
Day 3: Developing High Performing Teams
- Discuss what a team is and why we need them
- Explore different models for team performance
- Appreciate team inter-dependency
- Understand what makes teams dysfunctional/effective
- Learn how to establish a cohesive team
- Managing change effectively
- How to overcome conflict
By the end of this course, delegates will have the skills to:
- Succeed in their role, in ever changing and demanding environments
- Develop both themselves and those who report to them
- Plan, organise and control work to maximise productivity
- Build relationships with colleagues and senior management
- Develop and maintain high performance from their teams
- Take better decision and achieve more effective implementation
- Use a structured, proven methodology for decision making
- Deal with conflict in an effective and relevant manner
This programme is ideal for:
- Existing middle-level managers, Operations Managers, and Department Managers who are leading departments rather than individual teams.
- Those who are experienced in the role and wish to enhance their performance through training.
- Managers who have recently been promoted to the role of middle management.
- People aspiring to move up from leading an individual team.
Formal training in Essential Leadership and Management skills would be an advantage but is not strictly necessary.
If you are leading an individual team and wish to enhance your leadership and management skills, or if you have had no formal training please refer in the first instance to our course Essential Leadership and Management Skills, and the development pathway within it.
Delegates will benefit greatly from the highly interactive nature of this training course. The theory behind effective leadership is put to the test immediately in a simulated environment through a variety of practical individual and team-based exercises.
The programme deals with people management issues with clear guidelines every step of the way. Tutorial sessions, case studies, and a practical work-based practical application task ensures that skills learned are applied immediately from commencement of training.
If you wish to develop middle managers within your organisation, we can review the content of this programme with you, and tailor it to your unique challenges and development needs.
There is some pre-work for this programme. Delegates will receive a Time Log to complete in the weeks running up to the first day of the programme. There is also some additional reading which should be done in advance of the training.
Advanced Coaching
Developing Confident Negotiation Skills
Presentation Skills
Facilitation Skills
Finance for None Finance Managers
Business and Report Writing Skills
Managing Effective Meetings
All delegates who successfully complete this course will receive an electronic certificate of attendance
We deliver our Effective Middle Management three day course throughout the UK and beyond. We can facilitate onsite at your premises, as a virtual training option for those who are working from home or at any number of venues in Belfast, Glasgow, Edinburgh, Aberdeen, Inverness, Newcastle, Manchester, Leeds, Birmingham, Cardiff or London. Contact Us for more information or click the green button below to see when we are next running this as an open course anyone can attend.
