ISO/IEC 17025: 2017 - General Awareness Course

By the end of this course, participants will be able to:

• Explain the purpose and scope of ISO/IEC 17025 and its role in laboratory accreditation and quality assurance.
• Identify the key components of the standard, including management system requirements and technical competence criteria.
• Understand the principles of traceability, impartiality, and confidentiality as they apply to laboratory operations.
• Recognise the types of laboratories and activities to which ISO/IEC 17025 can be applied, including testing, calibration, and forensic analysis.
• Describe the process of achieving and maintaining accreditation, including internal audits, corrective actions, and continual improvement.
• Appreciate the benefits of ISO/IEC 17025 compliance for laboratory credibility, customer confidence, and regulatory recognition.
• Apply basic concepts of the standard to assess readiness for implementation or improvement within their own organisation.

Introduction

• Expert-Led Delivery: 
Learn from experienced trainers with deep knowledge of ISO standards and practical insight into laboratory operations and accreditation processes.
• Accessible and Engaging Format: 
Our training is designed to be clear, interactive, and suitable for participants with varying levels of prior knowledge; no jargon, just practical understanding.
• Real-World Relevance: 
Explore how ISO/IEC 17025 applies across different sectors, with examples from analytical, clinical, forensic, and calibration environments.
• Confidence in Compliance
: Understand what accreditation bodies look for and how to prepare your organisation for audits, assessments, and continual improvement.
• Flexible Delivery Options
: Choose from inhouse or virtual formats to suit your needs and availability (available in-house only).
• Support Beyond the Course: 
Benefit from post-training resources and guidance to help apply what you've learned in your own workplace.
• Recognised Training Provider
: MacMillan Training is trusted by organisations across the UK for delivering high-quality, professional development programmes.

Access to the ISO17025 standard is a requirement for the training and it would be useful for delegates to have read this and be familiar with it in advance.

ISO 17025 - Internal Management Systems Auditing in Laboratories

All delegates who successfully complete this course will receive an electronic certificate of attendance.