Professional Business Development Skills

On completion of this course delegates will be able to describe Professional Account Management - the Role, Key Tasks and Responsibilities - as well as provide a compelling case for an organisation implementing a Business Development Strategy.

This programme is ideal for Salespeople, Account Directors, Managers and Executives who are responsible for maintaining existing business relationships with clients and wish to explore the wider business development opportunities that may exist.

Middle Management 

Delegates will study a variety of modules on behavioural skills and understand the impact of different forms of behaviour and communication both in face-to-face situations as well as when on the telephone. We will introduce appropriate relationship development and business development techniques which can help identify new business opportunities. The trainer will facilitate discussion and put into practice, with simulated role-play, up-to-date techniques required for making client interaction more productive and profitable.

No pre-course work required

Effective Middle Management - an essential skills programme

All delegates who successfully complete this course will receive an electronic certificate of attendance.