This interactive and highly participative programme is designed for management level employees who aspire to leadership roles and will be bespoke to your organisation. Delivered over three non-consecutive days, the programme incorporates two additional short sessions as Action Learning Sets to ensure the skills are being embedded in the organisation and encourage the delegates to work together as a supportive and cohesive team. It is designed to be fluid, ensuring it flows and moves with your managers to maximise the benefit to them as well as fitting your organisational needs.
Day 1: Inspirational Leadership
Highlighting leadership techniques that have evolved throughout the ages. This programme provides examples and ideas from globally respected management gurus and other iconic world figures. This programme demonstrates how inspiring leaders can build teams whose members work together effectively and positively, achieving the exceptional performance improvements that strong leadership brings. This day includes:
- Defining the principal qualities of an inspirational leader
- Inspirational leaders in action - examples of individuals; their speeches and whythey work so well
- Action centred leadership
- McGregor's theory - X and Y
- Studying leadership styles and how you can use them creatively
- The roles and responsibilities of a leader
- Using delegation as a leadership tool
- Presenting ideas and vision to a group
- Situational leadership
- Describe the different team roles
- Explain the four stages of team building
- Set clear individual and team objectives
- Understand the power of motivation
Day 2: Advanced Communication Skills
Communication skills is central to high performing leadership. However, communication is so much more than how you speak and listen. A high performing leader must understand their team; how they think, how they process information, how to best communicate with them and how to best understand them when they communicate. This session includes:
- Know who you are: Self Worth vs Self Esteem
- Identity blueprinting
- Working with personal values & rules
- Setting well-formed outcomes
- Understanding difficult behaviour and where it comes from
- The Satir Model of communication strategies
- Socratic questioning method
- NLP communication model
- Gardner’s Multiple Intelligences
- Thinking preferences
- Beliefs: creation and perpetuation
- Conflict management
- Communication skills: Verbal vs Paraverbal vs Non-verbal
- Effective listening
- Using questions as a tool
- Body language and its importance
- Assertiveness at work
- Transactional Analysis
- Communication: pre-empting conflict and steering away
- Building rapport and networking
Day 3: Time Management
Confident and skilful communication in the workplace should be central to everyone's role, however, too often issues arise purely as a result of poor or ill-thought-out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations such as meetings and telephone conversations will be examined. The final day includes:
- Analyse how time is being spent
- How to prioritise time
- Priority matrix
- Improving attention & avoiding procrastination
- Time blocking techniques
- Task listing techniques
- How to plan time
- How to hold effective meetings
- Positive meeting etiquette
- Delegation
Action Learning Sets
Two half day Action Learning Sets are included for this group, arranged at four weeks then eight weeks after the delivery to help embed the knowledge and support their engagement as a management team. This can be done as a remote virtual session or in-person.
On completion, delegates will:
- Understand their leadership style and lead with confidence - Delegates will gain a deeper awareness of their strengths, behaviours, and impact on others, enabling them to lead with clarity and authenticity.
- Communicate with influence and purpose - Participants will learn how to communicate effectively in a range of situations (from everyday conversations to more challenging discussions) ensuring they inspire confidence and build strong working relationships.
- Create and sustain high‑performing teams - Delegates will develop coaching‑based leadership skills that help them encourage growth, nurture strengths, and build motivated, engaged teams
- Manage conflict constructively - The programme provides practical tools to recognise early signs of conflict, address issues professionally, and maintain positive team dynamics.
- Make informed, confident decisions - Participants will strengthen their decision‑making skills, particularly when dealing with competing priorities, ambiguity, or organisational change.
- Support long‑term organisational success - Delegates will appreciate how strong leadership contributes to succession planning, improved performance, and a resilient workplace culture.
Introductory–intermediate level, designed to support individuals who are building or strengthening their people‑leadership capability.
Increased confidence in leadership - Delegates leave with a clear understanding of what effective leadership looks like and the confidence to apply it in their everyday roles.
Stronger, more engaged teams - By applying new tools and techniques, leaders will see improvements in team morale, communication, and overall performance.
Practical skills that can be applied immediately - The programme focuses on real-world scenarios, giving participants the skills they need to handle challenges, support their teams, and influence outcomes from day one.
Greater clarity in navigating change and complexity - Delegates will be equipped to lead through uncertainty with composure and strategic awareness.
Improved collaboration and stronger relationships - Leaders will learn how to build trust, encourage open dialogue, and create inclusive, supportive team environments.
A practical toolkit for continuous leadership growth - Participants take away models, frameworks, and approaches they can continue to use throughout their leadership journey.
There is no pre-course work with this programme, however there may be tasks or small projects to be completed within the programme.
All delegates who attend this course will be issued with an electronic certificate of attendance upon successful completion.
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