Supervisory Skills

By the end of this course, delegates will be able to:

• Explain the role of a Supervisor, and how to adjust with confidence.
• Demonstrate the key attitudes that enhance supervisory skills.
• Communicate more effectively using questioning and listening skills.
• Develops good relationships with employees and peers, so they are seen as fair and consistent.
• Understand the limits of their authority and when to refer to and escalate issues to management.
• Recognise that people are motivated by different things and can adapt to the motivational needs of others.   
• Apply some simple planning and organising techniques to maximise own, team and individual productivity
• Appreciate how to allocate work effectively
• Use a technique to give instructions that are clear and understood.
• Give feedback in a clear and constructive way

Course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority.
 
If you are in a leadership or management position with direct responsibility for the team including their development, performance management, and attendance management our Introduction to Leadership and Management course will be more suitable.

Introduction

This course will help delegates to overcome many of the supervisory problems that they may encounter in their role. Handling the problems that new supervisors encounter isn’t easy, and this course will help them get onto the right track with confidence. 

The is no pre-course work required.

• Time Management
• Assertiveness at Work
• Emotional Intelligence
• Communication Skills
• An Introduction to Leadership and Management

All delegates who successfully complete this course will receive an electronic certificate of attendance

We deliver our Presentation Skills course throughout the UK and beyond.  We can facilitate onsite at your premises, as a virtual training option for those who are working from home or at any number of venues in Belfast, Glasgow, Edinburgh, Aberdeen, Inverness, Newcastle, Manchester, Leeds, Birmingham, Cardiff or London. Contact Us for more information or click the green button below to see when we are next running this as an open course anyone can attend.